Frequently Asked Questions


Q. Do you do trade prices?

A. Yes we do, get in touch with our design team to discuss a trade price.


Q. What are the lead times for trade items?

A. The lead time for our signs are a standard of 7-14 working days but if there are deadlines for the project that need to be met, we can do our best to work towards those deadlines.


Q. What materials can be used for your trade services?

A. We have a ride range of materials in stock in warehouse, we do not just order slate products. As we import stone from all around the world we are able to aquire a wide range of different matterials. We commonly use Welsh slate, portland limestone, Bathstone, Yorkstone, Marble, and Granite but if you have a specific request then please get in touch.


Q. Do you offer samples?

A. We can offer a sample of stone so you can get an understanding of the material colour and texture in person.


Q. Do you offer an installation service?

A. Yes, we have a fitting crew on hand to help you with any project large and small. Even if you have your own items and need a team to come and fit your sign for you, you can get in touch with our design team info@stonesign.com to talk you through your options.


Q. What fixing options do you offer?

A. Our standard fixing option is drilled and our most popular fixing is faceless (invisible). We can also offer a range of bespoke fixing types for most situations, like hanging, ground posts, and spikes.


Q. Can you engrave a logo?

A. Yes, we are more than able to engrave most vector logos. Due to the nature of the product and our techniques, some logo designs do normally need altering to ensure the best result and outcome on the stone. If you do not have a vector logo ready, you can speak to one of our designers to help recreate or adapt your logo for engraving.


Q. What colours can you do the inscription in?

A. We use high quality enamel signage paint and we are able to match any RAL colour you are after.


Q. Can you cut/engrave on my own piece of stone?

A. In most cases we are able to, send a photo with dimensions and an idea of what you would like to have engraved to one of our designers and we will get back to you with a quote for the work.


Q. Can you source rare materials?

A. Yes as we have connections world wide with many different quarries give one of our design team a call and they will be able to go through options to ensure you get exactly what you were after.

 

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